Server Management & Network Security Services to Keep Your Business Running
A lot goes into your networks, from servers, storage and firewalls to routers, switches, load balancers and more. Server management is a big job that we can take off of your shoulders.
WDX Technologies provisions, secures and inventories your network equipment and systems. We also make sure all drivers and software are up to date, manage your licenses and integrate them with your existing equipment. Whatever kind of network architecture you have, from the simplest LAN to the broadest hybrid, we are here to keep it running at all times.
Server & Network Security Services Management Support
We understand that when an issue happens, it needs to be fixed immediately. WDX Technologies is dedicated to your business and offers network and server support whenever you need it, even outside of business hours.
- Emergency and after hours support
- Multiple levels of support plans
- Onsite, offsite and remote support
- Preventative maintenance support
If your network is only down for a matter of minutes, that’s loss of time, productivity and revenue. We put a preventative solution in place to monitor and maintain your servers and networks.
- Asset management and inventory
- Dedicated account manager
- Full reporting
- Online trouble ticket management
- Warranty management
We implement security practices and constant monitoring to keep your data and networks safe from intrusion and network viruses. We also automate antivirus updates.
- 24/7 security monitoring
- Antivirus monitoring and updates
- Authorization and authentication management
Advantages of Network & Server Security Management
With our managed server and network services, you will be able to lower or eliminate the capital costs of provisioning server hardware, software and network resources. We also lower your ongoing operating costs of hiring IT experts to ensure everything’s running at peak performance.
Our response time will always be within the time frame outlined in your plan. If an issue arises, we determine if it can be resolved remotely or if an onsite visit is necessary. In any case, we respond in compliance with our promise to keep you up and running 24/7.
We monitor it all, from routers, firewalls and switches to IP-based phone systems and more. We are just as watchful with critical desktop events and mission-critical applications, antivirus and software patch alerts.
With WDX Technologies, you are able to get desktop and workstation support via phone or live remote control. If an issue arises, we determine if it can be resolved remotely or if an onsite visit is necessary. In any case, even after hours, we will always be there for you.
We monitor and remove spyware, adware and viruses before they cause damage. We also audit patches, ports, passwords and firewalls. We track your warranties and service contracts and provide security updates and software installations.